Privacy Policy
1. Introduction
ObservableAI, Inc. ("ObservableAI," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Company name, job title, and company size
- Account credentials and profile information
- Communications and support inquiries
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and administrative messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption at rest (AES-256) and in transit (TLS 1.3), regular security audits, and strict access controls.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability
8. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@observableai.ai.